- home
- About us
- Reviews
Client reviews from around the internet.
Our clients are the foundation of our success, and their trust drives everything we do.
(3K+ Families Helped)
What our customers say
Posted onTrustindex verifies that the original source of the review is Google. Our team was PHENOMENAL and gave us the greatest outcome and opportunity in our purchase! They are very thorough and communicate every step and process from start to finish making the Home buying process the least stressful you could imagine! We now live in our dream home and even had us in a position that our debt was paid off and cash to get our new season in life started! Will ALWAYS and FOREVER use them!
Owner's reply
Hi Tabetha! Wow, this feedback is making us blush. Thank you so much for your kind words, and for giving us the opportunity to be part of your journey. We promise to ALWAYS and FOREVER be here for you!Posted onTrustindex verifies that the original source of the review is Google. Literally the quickest and easiest lender I've worked with. Everyone we corresponded with exemplified true professionalism and friendliness. The entire team seamed to be very experienced, while whomever runs this team deserves a lot of credit for their leadership skills, along with impressive organization. If you're looking for a lender that runs smoother than a Rolex, First Rate is it!
Owner's reply
Quick, friendly, and professional…we’ll take it! We love, love this feedback. Leadership is crucial for an organization, and our goal is for everyone at First Rate to be a leader. Smoother than a Rolex, that’s a high bar! We’ll do our best to keep earning this praise. We appreciate you!Posted onTrustindex verifies that the original source of the review is Google. Melissa is very patient and kind. We love her enthusiasm and hard work to help us achieve our goal in house buying here in Alaska! :)
Owner's reply
Hi Heather. We’ll pass your kind words on to Melissa. She’ll appreciate them for sure! Congrats on your new home!Posted onTrustindex verifies that the original source of the review is Google. The First Rate team in Juneau is top-tier. They consistently provide excellent quality services for our house closings. I greatly appreciate they're friendly communication and diligent attention to detail throughout the process. They always quickly answer any questions and maintain clear direction on each necessary step to get us through closing. Cannot recommend them enough!
Owner's reply
Hi Jacqueline! Thank you so much for the kind words. We’re happy to hear that our team in Juneau is hitting the mark for you and your clients. If we ever miss the mark, please let us know how we can improve. We appreciate your support!Posted onTrustindex verifies that the original source of the review is Google. This team was AMAZING!! I worked with them on my first home purchase. I tend to be very thorough and want to learn and understand what decisions are being made. Amanda was so helpful and taught me a lot during this process. She was available for questions and concerns. I KNOW she did everything to get me the lowest rate possible. The title officer I worked with even said "Wow this is the lowest rate I've seen in 6 months!" Amanda's advice is solid, her passion for the work is apparent as all her information reflects the latest market trends. The team was very communicative and checked in with me often to make sure I was good and to inform me the ball was rolling, they even sent me some little gifts! I can't speak any more highly of this group. Excellent service!!
Owner's reply
Hi Mickenzie! Wow, such kind words. Amanda and Shannon do get a lot of praise, and they always appreciate it. They are passionate about what they do, and about how they show up for their clients. Thanks for taking the time to shout them out, and for giving us the opportunity to earn your trust. Congrats on your first home!Posted onTrustindex verifies that the original source of the review is Google. First Rate Financial is absolutely amazing!!!! They got me approved fast and made sure the entire process all the way to closing was hassel free. I can't reccomend them enough. Truly an amazing team who makes you feel like a valued customer and always places what's best for you and your family first.
Owner's reply
Hi John. Thanks for the kind words. We love hearing from happy families, especially since the process of buying a home can be stressful at times. We recognize that we get to do what we do, because of clients like you who put their trust in us. We appreciate the opportunity to serve you and your family!Posted onTrustindex verifies that the original source of the review is Google. I worked with Tiffany Ischinger to help my clients close a deal, and she was super responsive and always friendly.
Owner's reply
Hi Matt! Thanks for shouting out Tiffany, she is pretty friendly. Happy that we could help!Posted onTrustindex verifies that the original source of the review is Google. Slavik and his team at First Rate Financial always take the best care of my clients and I! They are always there to answer questions, offer support, help educate us throughout the process, and are just all around awesome people! I’d give them 100 stars if I could!! I can’t recommend their services highly enough. You’ll be in great hands!
Owner's reply
Hi Erin! Wow, 100 stars! It sounds like Slavik and his team are carrying out the First Rate mission in a big way. Thanks for taking the time to shout them out, and for always supporting us. We appreciate you!Posted onTrustindex verifies that the original source of the review is Google. We had a nice transaction with First Rate. Good updates to where the loan was and closed on time.
Owner's reply
Hi Michelle. We're happy to hear everything went well. Thanks for taking the time to leave us a review. We'll be here if you need us!Load moreGoogle rating score: 4.9 of 5, based on 267 reviews